These terms govern the use of the Konvoii community platform between you and the operator named in the legal notice. They apply to consumers and – where permitted – to traders.
1. Service description
Konvoii is a community platform that enables users to organise, discover and communicate about convoys, meetups, help requests, campsite spot exchange (Platzbörse) and Local Voice (including messaging, comments and notifications). Ride-sharing features may be temporarily disabled. The platform provides technical mediation and communication features.
Konvoii facilitates contact and provides tools. Contracts regarding travel, pitches, meetings, assistance or other services are concluded solely between the users involved, unless expressly agreed otherwise. The operator is not a party to such agreements and does not provide transport, accommodation or on-site assistance services.
2. Registration, account and age
A contract between you and the operator is formed when registration is completed successfully. Information provided must be accurate and up to date. A unique username is required. Access credentials must be kept confidential and must not be shared with third parties.
You must be at least 16 years old to use the platform. If you are under 18, you may use the platform only with parental consent and if you can assume the related rights and obligations.
You are responsible for activity under your account to the extent you are at fault. Please notify us without undue delay if you suspect misuse.
3. User obligations and prohibited content
You must comply with applicable law and must not publish unlawful, harassing, discriminatory, hateful, pornographic, violence-glorifying, misleading or otherwise prohibited content. You must respect third-party rights (including personality, trademark and copyright rights).
Fraud, identity misuse, spam, scraping, circumvention of security or moderation measures, and publishing sensitive location data of third parties without a legal basis are prohibited.
For rides, pitch transfers, meetings and joint activities, arrangements between participants apply. Check cancellation terms carefully and be cautious with upfront payments. The platform does not process payments between users.
4. Rights in user content (UGC)
You retain your rights in content you submit. You grant the operator a non-exclusive, worldwide right, limited to the term of the contract, to host, store, reproduce, publicly display and transmit that content as necessary to provide, secure and display the platform.
You warrant that you hold the rights required for your content and that posting it does not infringe third-party rights.
5. Moderation, notices and measures (DSA)
Users may report allegedly unlawful or prohibited content via in-app reporting features and/or by email to the DSA contact address in the legal notice. Please describe the content as precisely as possible (e.g. link/location, reasons).
After becoming aware of a notice, we review it and may remove or restrict content, warn accounts, temporarily suspend or permanently terminate accounts where permitted and required under these terms and applicable law (in particular the DSA). Where required by law, we inform affected users of material measures.
There is no general obligation to monitor all user content in advance.
6. Availability and changes
We strive to provide reliable availability but cannot guarantee uninterrupted access or error-free operation of all features. Maintenance, third-party outages or force majeure may affect use.
We may develop the platform and change, extend or – where reasonable – discontinue features. Material changes to these terms will be announced in an appropriate form; continued use after they take effect may constitute acceptance where permitted by law. Mandatory consumer rights remain unaffected.
7. Liability
We are liable for damages only in cases of intent and gross negligence and for breach of essential contractual obligations; in the latter case liability is limited to typically foreseeable damage where permitted by law. Liability for injury to life, body or health and under the Product Liability Act remains unaffected.
We are not liable for content or conduct of other users, nor for meetings, travel, pitch transfers or assistance actually carried out between users. Users’ own duties of care (e.g. road traffic, camping rules, local regulations) remain in place.
8. Suspension and termination
You may stop using the service at any time and – where offered – request deletion of your account.
We may terminate the contract ordinarily or extraordinarily or suspend accounts where there is good cause, in particular for material breaches of these terms or applicable law. Statutory claims remain unaffected.
9. Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection rules of the country of your habitual residence remain unaffected.
If the user is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is the operator’s registered seat where permitted by law.
If individual provisions are invalid, the remaining provisions remain in effect.